An ombudsman is a person who responds to the concerns of elderly persons or disabled adults who live in long-Term care facilities.

A Local Long Term Care Ombudsman (LLTCO) identifies, investigates, and resolves complaints made by or behalf of residents who reside in Nursing Homes, Assisted Living Facilities, and Critical Access Hospitals (Swing Beds). Ombudsman programs helps residents, family members and others understand resident rights and support residents in exercising their rights guaranteed by Law.

Julie White
Contact Information: 406-883-7284 or Cell: 406-212-7071


Lynda Mergenthaler

Contact Information: 406-883-7284 or Cell: 406-830-4060


Montana State Long-Term Care Ombudsman, Carmen Sciabica – 406-444-3285