An ombudsman is a person who responds to the concerns of elderly persons or disabled adults who live in long-Term care facilities.

A Local Long Term Care Ombudsman (LLTCO) identifies, investigates, and resolves complaints made by or behalf of residents who reside in Nursing Homes, Assisted Living Facilities, and Critical Access Hospitals (Swing Beds). Ombudsman programs helps residents, family members and others understand resident rights and support residents in exercising their rights guaranteed by Law.

Julie White is our Regional Long Term Care Ombudsman for the following Area VI, Area VII, and Area IX. Phone 406-741-3647 or 406-212-7071.

Regional: Julie White
Cell: 406-212-7071
Contact Information: ombudsman3@a6wm.onmicrosoft.com

Local Ombudsman – Vanessa Fitchett
Contact Information: 406-741-5400 Fax: 406-741-3557 Cell: 406-360-1640
ombudsman@a6wm.onmicrosoft.com

Montana State Long-Term Care Ombudsman Shellye Lee
1-800-332-2272 slee@ncils.org Fax: 406-676-0156